TUI issues fresh warning on airport delays for Brits with upcoming holidays

TUI has warned Brits that arriving too early at the airport could ultimately create more travel chaos at airports and lead to flight delays.

The holidays giant has issued a statement on its website and said that holidaymakers who arrive too early can inadvertently "contribute to terminal queuing delays".

It creates a Catch 22; people worry about large queues, so they arrive for flights much earlier than usual. This causes extra congestion which airports aren't set up to deal with, and therefore leads to large queues, when the whole cycle starts again.

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"We’d like to remind customers not to arrive at the airport too far in advance of their flight, as this can contribute to terminal queueing delays," a statement on its website cautioned.

"Standard check-in opens at least two and a half hours before departure time for short and mid-haul flights, and at least three and a half hours before departure for long-haul flights.

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"At some airports, we are able to offer day before bag drop and self-service bag drop. You can find more information about these services, as well as our advice for making your airport experience as smooth as possible here."

The travel firm also apologised to travellers who had faced recent delays, adding that it was "doing everything we can" to limit disruption, which it blamed on "various operational reasons".

They added: "On the rare occasion flight delays do take place, we will do everything we can to support our customers, through direct communications and providing overnight accommodation and transfers where needed, as well as meals and refreshments."

If you are due to travel, the good news is that according to experts there are ways you can cut down queue times.

One of their top tips? If you can stretch your budget, it's worth investing in fast-track.

Some airlines offer the fast-track option for as little as £5, enabling you to skip through the check-in queue, the security queue and the flight boarding queue.

The fast-track tickets are often limited and they go on a first come first served basis – so the quicker you can book it the better!


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