Traveler sues Expedia for refusing refunds on canceled flights during COVID-19 pandemic

Expedia has been hit with a class action lawsuit for refusing refunds for flights canceled over the coronavirus outbreak.

Daniel Mahoney filed a lawsuit against Expedia after he claims the travel booking services violated the Washington Consumer Protection Act by refusing to refund the price of his airline ticket. 

“Despite its role as middleman or broker in its customers’ purchase of air travel on these airlines, Expedia did not intervene or take steps to ensure that its customers were given the right to receive a refund on pandemic cancelled flights,” the lawsuit reads.

According to the suit, Mahoney said he purchased a $905.08 round-trip ticket on Expedia in December to travel from San Francisco to Milan via TAP Air Portugal in July 2020.

Refund-related lawsuits against airlines are taking off, but will they succeed?

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