British Airways offers customers discounted rates on Covid test kits
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British Airways (BA) made the decision to suspend some operations out of Gatwick Airport due to a major drop in foot traffic amid the coronavirus travel restrictions. The airline has since confirmed that it will continue the pause of short-haul services from the airport until the end of October.
During this time, the majority of its short-haul services which would normally operate out of Gatwick will instead depart from Heathrow.
However, it will continue to operate some long-haul flights from Gatwick, as well as a domestic service to Glasgow.
In a statement, the airline explained: “Until the end of October, most of our short-haul flights will continue to operate from Heathrow.
“This enables us to ensure a smooth, uninterrupted, and efficient operation across our business at a time when demand is yet to return and international travel restrictions remain in place.
“We’re proactively letting customers know and recommend they check their booking on ba.com prior to travel.”
British Airways has continued to operate a “reduced” and “dynamic” service throughout the pandemic.
This means flights can be cancelled or changed at short notice.
The airline has also cancelled all of its package holidays up to May 17.
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A BA spokesperson told Express.co.uk: “All affected customers will be contacted and offered a refund.”
In a statement, the travel provider added: “If we cannot fulfil a holiday, we’re committed to ensuring customers receive a full refund within 14 days.
“Customers who are unable to travel, or choose not to, can continue to change their holiday without a change fee, or request a voucher for future use.”
Amid the ongoing uncertainty of travel restrictions, BA has introduced a “Protection Promise” which aims to provide customers with more “flexibility”.
“Our book with confidence commitment means you have the option to change your booking date and destination or even cancel it completely,” explains the airline’s website.
For bookings made on or after March 3, 2020, for journeys that are due to have been completed by April 30, 2022, customers have the option to change their booking or cancel their booking in exchange for a voucher for future travel.
In a boost for holidays, the airline has also recently unveiled its April flight and holiday sale.
The impressive deals could see passengers snapping up return flights to the US from £329.
Return flights are on offer to New York from £329, meanwhile Miami flights start at £339.
Flights to San Francisco and Los Angeles are also on sale from £348.
Deals also span Antigua, St Lucia, Tel Aviv and Dubai.
The airline is also boasting an array of package deals, including flights and hotels from as little as £199 per person.
Popular European hotspots including Malaga, Faro and Majorca are up for grabs.
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